PlayStation Network Maintenance Outage Update #2 May 5th 5/5/11

Just a few moments ago Sony announced that they will be offering free “AllClear ID Plus” Identity Theft Protection in the United States via Debix, Inc. This is a 12 month complementary service issued to all PlayStation Network and Qriocity account holders. Customers will receive activation eMails over the next few days which will include a personal code along with information on how to sign up through AllClearID. The offer ends June 18th, so if you have not received your email you should check your spam/bulk folder.

The details of the program include, but are not limited to:

  • Cyber monitoring and surveillance of the Internet to detect exposure of an AllClear ID Plus customer’s personal information, including monitoring of criminal web sites and data recovered by law enforcement. If his/her personal information is found, the customer will be alerted by phone and/or email and will be provided advice and support regarding protective steps to take. The customer will also receive monthly identity status reports. Debix works with an alliance of cyber-crime experts from the government, academia and industry to provide these services.
  • Priority access to licensed private investigators and identity restoration specialists. If an AllClear ID Plus customer receives an alert, or otherwise suspects that he/she may be the victim of identity theft, the customer can speak directly, on a priority basis, with an on-staff licensed private investigator, who will conduct a comprehensive inquiry. In the case of an identity theft, the customer can work with an identity restoration specialist to contact creditors and others, and take necessary steps to restore the customer’s identity.
  • A $1 million identity theft insurance policy per user to provide additional protection in the event that an AllClear ID Plus customer becomes a victim of identity theft. This insurance would provide financial relief of up to $1 million for covered identity restoration costs, legal defense expenses, and lost wages that occur within 12 months after the stolen identity event.

Specific details on when the PlayStation Network are apparently underway and should be expected shortly. As of now Sony states that they are working around the clock to restore PSN and Qriocity services.

Sony (SNE:NYSE) ends their Thursday trading session at 27.98, a loss of -0.40.

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